SafetyEngine User Manual¶

Introduction¶

What is SafetyEngine?¶

SafetyEngine is a digital platform and App solution developed by Ramboll, to support simulated behavior training and communication across multiple stakeholders.

Motivated by an increasingly high number of work incidents on construction sites and many years of experience as H&S coordinator across different markets, SafetyEngine is designed to strengthen the H&S onboarding experience by introducing a game-based learning solution hence facilitating and supporting communication, awareness, and safety behavior at work.

SafetyEngine rethinks the conventional health & safety induction by introducing generic and customized 3D environments inviting interaction, gamification, and fun learning. Furthermore, the app provides a digital toolbox to support sharing of important safety documents and news.

The App¶

The SafetyEngine mobile app is the tool used by the people on your project. It is there to assist them in their daily activities by providing convenient access to all of the information they might need throughout the day. Access to forms and documents is made simple with the app.

The Admin Portal¶

The Safety Engine admin portal is used by the project administrators and HSE consultants on your project. The portal is used to manage the users of the app and to control what information they have access to. The portal is used to make information available to the app users and update what is already there. The portal is available through any web browser globally as long as you have an internet connection.

User Levels and Privacy¶

There are two roles in Safety Engine, project admin and app user. App user accounts have access to the app and everything in there. They can log in to the admin portal too, but only to access their profile page to edit their own basic information, like name and phone number.

Project admins also have access to the app and the same material on there. Furthermore, they have full access to the admin portal where they can manage the data for projects. All data available in the app has been added through the portal. Admins can also add and remove users and manage user groups.

User groups are an even more fine tuned way of managing access. Most data in Safety Engine can have access assigned to one or more user groups. Assigning a group to a news item for instance, means that only users in that group will see the item in their news block.

Internationalization (i18n)¶

Safety Engine has multiple available languages for all system text. If you wish, it is possible to translate all user created text too in the web portal under Admin -> Translations. You can search for the string of text and add translations for the same languages that the app has available, then the users will get the information in their language if available. If a translation has not been made for that text, the user will see it in English if that is available.

The App¶

Introduction (Intended use)¶

The Safety Engine app is where the user gets access to the safety environment. The user can access the customized 3D induction, the digital toolbox where the sharing of important and current documents takes place and see latest news in the newsfeed.

The app is available both for android and IOS users and can be downloaded from App Store or Google Play. Search for Safety Engine in the current store.

Registering¶

The first time you open Safety Engine you need to create an account. The registration form is filled in as usual. To be added to the correct project you need a registration code. With your personal information and registration code filled in and submitted, your user will be created and added to the project.

If your organization uses single sign on through a school or work account, account creation is handled automatically. You will be put into the correct projects when logging in through SSO too.

Signing in¶

When you sign in you need a username and password as a minimum, the username will be either your email or phone number. Your administrator may choose to enable further security for their projects in the form of Multi-factor authentication (MFA). MFA requires that you provide an extra code in addition to your password when signing in. You have two options for getting that extra authentication code, either through text message (SMS) or an authenticator app like Google authenticator. The MFA code is a 6-digit string of numbers used to verify that it is truly you trying to log in.

If you are using single sign on, all you need is access through your organization, so use the username and password you usually use for that account.

Front page¶

The front page is where you end up after you sign in, unless you have access to multiple projects. If you can access multiple projects, you will first be prompted to select which project you would like to access. The front page provides a quick overview of the most recent news and access to everything you need. Safety Engine is optimized to have everything as readily available as possible. You can get to any file in two clicks and any form in two clicks. Everything else in just one click.

Training modules¶

In the training modules the user can access the introduction(s) and his diploma. First time the user logs in the introduction module will be available on the front page. Once the introduction has been completed, the direct link disappears from the front page, but it can always be found again in modules. Here the user can also find his diploma for completed training lessons.

News¶

Get the latest news from your workplace or construction site. It can be anything from that the construction site layout is updated, to information about a social event or that a road is blocked and you must navigate around it on a specific day.

The admin user can push out any kind of information relevant for the app user. If you have enable push notifications on your device, you will also be able to receive such push notifications when new news items become available.

Check-in¶

The check in option allows you to scan a QR code at the entrance and exit of the site to log your coming and going. If your site uses check ins make sure to scan the code when you arrive and depart.

Forms¶

If forms have been prepared on the admin portal, you will be able to find them and fill them in here. Forms are a way of collecting data from the project sites. What data is collected is completely dependent on how the project admins have set up the forms.

Once you fill in a form and submit it, your data input will be sent to the admin portal, for the admins to process.

Should you need to take a break while filling in a form, or should you lose your internet connection along the way, the app will save your filled in information locally until you are ready to try the submission again. When you submit, you will always get a response of whether the submission succeeded or not, so you know whether or not you need to try again later.

Files¶

The files view presents the files available to the user divided by their classification. It will appear as a list of folders, each folder lists the files that have been uploaded to the admin portal in advance.

The access to folders can be restricted to a selection of user groups, and you will therefore only see the folders that you are allowed to access.

There are a couple of special folders for “Maps” and “Emergency”. These both have a special place on the front page, rather than in the general list of folders. More details about these special folders can be found in the following sections.

Maps¶

A special folder intended for maps, charts and drawings relating to the site or location of the project. If your project has special access routes, or you want to communicate where the canteen is located, this is where to put those maps. The maps folder gets a special placement on the front page where it is easily accessible.

Emergency¶

The emergency folder is another special folder with its own place on the front page. It is intended for emergency plans, meeting locations in case of fire or other incidents. It is also where important documents regarding safety and security should be placed. Such as a list of phone numbers to local law enforcement, hospitals and other emergency services. Contact information for the site management can also be put here.

Observations¶

The observation form is made on the web portal by an administrator. It is a form like any other form, but with a checkbox designating it as the observations form. There can only be one observation form per project, if one has not been made for your project, you can choose to use the default global observations form. The observations form gets a special placement on the home screen under the camera button. Its meant as a quick access form, but how it is set up is entirely up to your project admins.

Settings¶

The settings menu is where you can manage your preferences and check out generally available options.

Change project¶

When you signed in; if you have access to multiple projects, you were prompted to select which project to open. Should you wish to open a different project, you can do so by clicking this button. It will take you back to the same project list that you saw after signing in; and selecting a project here will bring you to the front page for that project

Change language¶

There are many languages available for the app, and more being added along the way. When you first open the application, it will try to match the application language to whatever your phone’s preferences have set. If your language it not available yet, it will default to English. Whenever you would like to change to a different language, you can do so from this menu

Change password¶

Should you need to change your password, you will do so by clicking this button and subsequently filling in your phone number into the form that is presented. Upon submitting the form, you will receive a text message with a unique, personal, time-bound, one-time link, which you can click to change your password from the admin portal.

Contact support¶

This button is your shortcut to get in contact with the SafetyEngine support team. Clicking this button will open your default email client and start a new email message with the support email already filled in.

The Admin Portal¶

Introduction (Intended use)¶

The Safety Engine admin portal is accessible at https://safety-engine.com where any user with an administrator role on a project can log in. The portal is used to manage projects and the data on them. This is where documents are added, news are created and observations handled.

Signing in¶

All users can sign into the admin portal, but only project admins can access the features. Users with regular privileges can only access their profile page and edit basic information (See Profile).

To sign in, use your credentials of username (email or phone number) and password. If your contract or project requires extra security; Multi-factor Authentication (MFA ) or Single Sign-On (SSO) might be necessary to gain access.

When successfully signed in you will have access to all the projects to which you have access.

Project list¶

On the project list you can see all the projects on which you have a project admin role. Normal users do not have access to project management on the portal.

Click a project name to be redirected to its context. From here you can see and manage the data for that project.

Profile¶

The profile page allows you to see and edit all your own basic information like name and email. This is also where you can change your password and enable extra security with Multi-factor authentication (MFA).

You can also choose your language and time zone settings here.

Changing basic information¶

To edit information on the profile page, click in one of the boxes and edit it. Make sure to save your changes before clicking away from the profile page.

Changing your phone number or email requires verification (see below).

Changing password¶

To change your password, fill in the fields of previous and new password. Make sure to write the same password in the new password and password confirmation boxes and click the button to change password.

Setting up MFA and phone number verification¶

Multi Factor Authentication adds another layer of protection to your account. In Safety Engine there are two different ways to have MFA. It can be set up with SMS or an authenticator app like Google authenticator.

Verification¶

To set up MFA using SMS; make sure your phone number is correct and verified. If your phone number is not verified you will see this option:

Click the button, and an SMS will be sent to the phone number you have on your profile. When you receive the SMS make sure to put the code in the field that appears:

Once your phone number is verified, you can enable MFA.

SMS¶

To set up MFA by SMS choose that option from the MFA panel.

When you click the button an SMS will be sent to the phone number you have verified with a code. When you receive the code, put it in the field that appears to complete MFA by SMS set up.

When you submit a valid authentication code, MFA will be enabled for your account, and you will need access to your phone and phone number to log in from now on.

When you see this in the panel, MFA setup is complete, and your account is more secure.

MFA can be disabled again with the button, but if you are on a contract or project where MFA is enforced for all users, the option to disable MFA will not be available to you.

Authenticator¶

To set up MFA by Authenticator click that button.

To have it set up automatically most authenticator apps have an option to scan a QR code. If yours do not, or you for some other reason prefer to set it up manually, you can click the copy code button to get the underlying secret key your authenticator app needs to generate OTP.

We recommend Google Authenticator. It is free, easy to use and the codes will look like this when setup is complete:

To complete setup of MFA by Authenticator, take the code your app has just generated, and put it in the field in SafetyEngine and click submit.

Just like with SMS you will need access to your phone from now on to log in to SafetyEngine.

Admin¶

The admin page consists of multiple tabs each pertaining to a different part of the system. Each of them will be covered in this section.

Project information¶

The project information page holds the basic information of the project. Like the title, description and status. This is also where you can manage access to the project with QR codes for check ins.

The same is true for the QR code, if you delete or regenerate it the old on will no longer register check ins. So be careful when modifying those.

Folder structure¶

The folder structure is used to organize files in Safety Engine. The folders can be limited to specific user groups to make sure the view is uncluttered and only contains relevant documents.

The emergency option on a folder makes it available in the app under the SOS button on the app front page. This is intended for emergency documents, like a list of phone numbers to rescue services, police, fire department, nearest hospital and so on.

The site maps option makes the folder available on the front page under the maps button. This is intended as a place to put maps, drawings and other location related documents

Forms¶

Forms allow for customizable communication from your users. It is entirely up to you how they look and what purpose they should fill. Forms can be restricted to specific groups of users. The fields on the form are also customizable, within the types of free text, a number, a date, a list of choices and photos.

The forms template is a document built with the Jinja2 template renderer in mind where data from a response to the form can be automatically put into a formatted Word document.

Forms have a multitude of options allowing you to set them up exactly as your project needs. For a form to be available to your app users it needs to be active, inactive forms are grey in the list of forms. If you don’t want it to be available to everyone you can limit it with user groups.

If your form is one that requires follow up, you can define a “reply form” for it. A reply form points to a main form and is a way of addressing whatever the response to the main form is about. If the main form reports an issue with a guardrail, the reply form might be about what has been done to address the issue.

Another special checkbox is the observation form. The observation form gets the camera icon in the forms list, and a special placement on the home screen of the app. The observations form can be any form that your users need special quick access to.

If the predefined forms do not match your need, you can import a copy and modify it to your liking. When creating forms you need to specify the fields that are going to make up the form. There are several options to choose from.

You can define a default value for all but the text, number and date field. The choice field needs options defined. You make these options with newline separation, so the options 1, 2 and 3 would look like this:

Safety Introduction¶

On this page you can manage the Safety Introductions. The safety introduction can be limited with groups. If no groups are selected all users have access. There may be several different safety introductions available, depending on your contract, and each of them may offer various content that can be overridden with project-specific content. For instance, in the screenshot below, you can add intro and outro videos to customize the experience. These can be a good way to introduce the users to the system or the site before they play the game.

Each content override can have language specific versions; for instance, you can upload videos for different languages if there are multiple nationalities on your site. When the app user interacts with the safety introduction through the app, they will see the video that corresponds to the language that user has chosen in the app.

Admins & Users¶

This panel is for managing the users on the project and what their role is. You can edit the basic information for non-admin users. And add new users or admins.

This is also where you remove users, change their roles between project admin or app-only user, and manage their user groups.

When a project admins adds a user from this screen, the admin needs to fill in all of their information. This is an alternative to having the app users create their own user profile from the app. If someone creates a user through the app, but they need to be project admin, you can promote their access level from this panel in the role column.

If the user you are adding is already a Safety Engine user on another project an option to add them to this project will appear. If they are not a user already you need to fill in all of their information and create the account for them.

Groups¶

Groups are used to control who has access to what. They are also useful when sending news and making sure the files view in the app is uncluttered and only relevant information is available.

Users can be assigned to any number of groups, and groups can hold any number of users, so there is full flexibility to organize the users as needed.

If your organization is set up to sign in with SSO, here is also an opportunity to add some project specific settings. In the "Registration rules" section, you can setup rules that will inspect the SSO user's claims and automatically add the user to the project and assign them to groups based on the claims.

When setting up rules, be sure to pay attention to their priority to get a correct setup. The rules are evaluated from top to bottom, and the last rule that matches the user's claims will be applied. This means you can have very general rules at the top of the list and then more specific rules further down.

Integrations¶

Here you can connect with Dalux and get the files you have in that system available in Safety Engine as well. Once set up with your Dalux API key, you can make a selection of Dalux folders to make available to the app. Once that is finalized, these Dalux folders will show up in the app as a regular folder.

The Dalux folders will also show up as folders in the admin portal, and uploading files through here will upload the files directly to Dalux. This means that SafetyEngine essentially becomes a proxy for Dalux files, and the files will only ever be stored on the Dalux site, and SafetyEngine will not retain any copies.

Translations¶

In the translations tab you can add internalization to your forms to make them more available to everyone on your project.

When you create a form, you will initially fill in the field names and options in your chosen language. Then, you will have the option to have them translated into any of the supporting languages.

Security¶

The security tab is available in a project context and a contract context. In all cases a user will be subject to the strictest rule that applies to them. If there are security settings for a contract it will be applied to all users on any project under that contract. If you have general security policies across all sites, you should set them for the contract. You can also have general security on the contract, and then set a stricter policy for a project if it needs it.

MFA settings allow you to force all users in the context to have MFA enabled for logging in. You can control for how long a login can live with the timeout. If you set a timeout of 15 minutes, your users can log in with just their username and password for 15 minutes after logging in with MFA before they need to use MFA again.

Token timeout settings are used to control how long the app can be inactive before the user is logged out. The timeout is extended every time the app is used, so an active user will not suddenly be logged out and have to start over.

Registration¶

The registration tab is used to set up registration codes that users need to join the project. The registration codes are unique and project-specific codes that are used to make sure that only the right people get access to the project.

This is also where you manage registration rules for SSO users. You can make sure that SafetyEngine puts users into groups based on the AAD claims defined in your Azure setup.

Contracts¶

The contracts view is only available to contract owners. Here you can see a list of the contracts you own and the details of them. Basic details can be edited, but most of these settings are handled by the SafetyEngine support team. Reach out to support if you need any part of your contract expanded or modified.

Users' activity list¶

This page is for getting an overview of the app users on your project and their progress in the safety introduction. You can see when they joined the project, when they started their training, how far they have gotten, when they completed the training as well as their score. If your project has several safety introductions, you can see which they have completed.

Export to Excel¶

On the Users’ activity page there is an option to export all of the table contents to excel. It will take the current filtering, enabled columns and ordering into account when populating the excel sheet, so it will look just like it does in the table on Safety Engine.

Files list¶

The files list is used to get an overview of the files available to the app users on your project. Files are split into classifications that act as folders in the app. At the top each classification gets a tab for easy overview. The files can be hidden with the “status” attribute. Files without a classification will also not be visible in the app.

Classifications can be limited to groups, which will limit the access to the files with those classifications to certain groups.

Adding files is done with button in the top right of the table. You can add multiple files at once too, just be aware that files uploaded together will get the same classification.

News list¶

The news list is used to manage the news items available to your app users. News can be limited with groups, and they can be hidden when they are no longer relevant. News has a prominent position in the app and is the main way for admins to communicate with the users in the app.

When creating news, you can choose to send a push notification to all users that can see the news item, making it an even more powerful tool for communication to all your users.

News items can have a picture or video attached to them too.

Check-ins list¶

The check-ins list gives an overview of the check-ins and check-outs from your site. They tell you who has come and gone during the day and when they did. If you need to control access and monitor access this is the place.

A check-in is registered when a user scans the configured QR code with the app and check-out happens when they scan it again.

Form responses list¶

This is where you see all the responses your users have made to forms. Each form has a tab for easy overview. Each response gets a row. To see the specific values entered for each field click the “view content” option for that form response. Form responses can be assigned to a user in case it requires attention or fixing, and every response has a status to control whether the designated action is being carried out or is already handled.

The fields of the form get their own column.

The “view content” dialog gives the option to download the data in the form response as JSON for a raw data format, or as a PDF or docx file if the form has a template specified.

The inputs can be edited from either the “view content” dialog, or in the cells in the table. Editing a form response will send a notification to the author of the form response, letting them know that their response is being handled.

Form responses can be sent to files. This will open a new dialog where you choose the classification the file should be put under, then send the form response rendered into a pdf to files under the chosen classification. This requires the form to have a template once again to generate the pdf file.

FAQ¶

Must I use my own device for the app?¶

To complete the game and use the app all you need is an account, that can be created and used on any device.

If the site you are on requires MFA then you will have to bring your own device to receive an SMS or access your authenticator app to log in.

Who can see my training results?¶

Project admins can access the Safety Engine web portal and see the training results for all users on the project.